The following is what we guarantee:
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Your gift will ship within 2-4 business days from the time the order was placed.
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Need your gift fast? Almost all our gifts offer express shipping online! If one does not, email support@bigfamgift.com to place your order manually.
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Email us during business hours and A REAL personalized gift expert will be ready to assist you.
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Email us outside of business hours and a REAL personalized gift expert will respond within 24-48 business hours.
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Our website is 100% secure and follows today's security standards. All of your personal and credit card info is safe, and credit cards are never saved.
Note:
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All PERSONALIZED Items cannot be modified once you finish the payment.
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All PERSONALIZED Items cannot be returned unless it is defective or damaged.